ChopChop

We are committed to providing you with a seamless and enjoyable food delivery experience. Please take a moment to review our shipping policy.

1. Delivery Zones and Coverage:
We currently deliver to limited zones/areas for details kindly connect with our customer support number or email us. We do not deliver to areas outside these specified zones.

2. Delivery Timeframes:
Our delivery times vary based on your location and order volume. Please note that actual delivery times may be affected by traffic, weather conditions, or other unforeseen circumstances.

3. Order Confirmation:
Upon successful placement of your order, you will be able to see order confirmation within the application. This confirmation will include your order details. Track your order in real-time through our app for the latest updates.

4. Delivery Charges:
We keep our delivery fees affordable. The delivery charge will be clearly displayed during the checkout process. 

5. Minimum Order Amount:
To qualify for delivery, there is a minimum order amount. Orders below this threshold may be subject to additional charges or may need to be picked up.

6. Delivery Partners:
We may partner with reliable third-party delivery services to bring your orders to your doorstep. Each delivery partner follows our guidelines to ensure a secure and efficient delivery process.

7. Changes and Cancellations:
You can make changes or cancel your order before it is accepted. After this time, changes or cancellations may not be possible. Please contact our customer support team for assistance.

8. Inclement Weather Policy:
In the event of adverse weather conditions, delivery times may be affected. We appreciate your understanding in such situations, and our team will do its best to minimize any disruptions to your delivery.

9. Refund and Returns:
For issues related to the quality of the delivered food, incorrect orders, or damaged items, please contact our customer support team immediately. 

10. Customer Support:
Our customer support team is available to assist you. Feel free to reach out via contact number mentioned on the website, and we will be happy to address any questions or concerns.

11. Terms of Service:
By using our food delivery application, you agree to our Terms.

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